Your privacy is fundamental to how we operate. This Privacy Policy explains exactly what personal data rt333 collects, why we collect it, how we use and protect it, and the rights you hold as a data subject.
Last Updated: 1 January 2026rt333 operates the online gaming platform accessible at https://rt333.cam (the "Platform"). We are committed to handling your personal information with care, transparency, and respect. This Privacy Policy sets out the practices that govern our collection, use, storage, and disclosure of data obtained from players and visitors in Indonesia and elsewhere.
By registering an account, making a deposit, or simply browsing the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, you must discontinue your use of the Platform immediately.
This Policy should be read in conjunction with our Terms & Conditions, which form the overarching contractual framework governing your use of rt333.
ℹ️ Plain-Language Summary: We collect your data to verify your identity, process payments, personalise your experience, and keep the Platform safe. We do not sell your personal data to third parties. You retain meaningful rights over how your information is used.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
rt333 collects Personal Data across several categories depending on how you interact with the Platform:
We obtain your Personal Data through the following channels:
You provide Personal Data directly when you register an account, complete KYC verification, submit a deposit or withdrawal request, contact our support team, or participate in a promotion.
Technical and usage data is collected automatically as you interact with the Platform, using cookies, web beacons, pixel tags, server logs, and similar tracking technologies. See Section 9 for a full description of our cookie practices.
We may receive information about you from third-party identity verification providers engaged to assist with KYC compliance, from payment processors facilitating your transactions, and from fraud-detection agencies. All such third-party providers are bound by confidentiality obligations and data-processing agreements with rt333.
rt333 processes your Personal Data only for defined, legitimate purposes. The table below summarises our primary processing activities and the legal basis underpinning each:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and identity verification | Contractual necessity; legal obligation (KYC) |
| Processing deposits and withdrawals | Contractual necessity; legal obligation (AML compliance) |
| Age verification (21+ requirement) | Legal obligation; protection of minors |
| Providing and personalising gaming services | Contractual necessity; legitimate interest |
| Fraud detection and platform security | Legitimate interest; legal obligation |
| Responsible gaming monitoring and interventions | Legitimate interest; legal obligation |
| Customer support and dispute resolution | Contractual necessity; legitimate interest |
| Sending promotional communications and offers | Consent (opt-in); legitimate interest |
| Platform analytics and service improvement | Legitimate interest |
| Compliance with regulatory and legal requests | Legal obligation |
Where we rely on your consent as the legal basis — for example, to send you promotional emails or push notifications — you may withdraw that consent at any time by contacting our support team or updating your notification preferences in your Account settings. Withdrawal of consent does not affect the lawfulness of any processing that took place before the withdrawal.
rt333 does not sell, rent, or trade your Personal Data to third parties for their own commercial purposes. We share your data only in the following limited and controlled circumstances:
We engage trusted third-party service providers who process data on our behalf under strict contractual obligations. These include:
We may disclose Personal Data to governmental authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or in response to a lawful formal request. In such cases, we will disclose only the minimum data necessary to satisfy the legal obligation.
In the event of a merger, acquisition, restructuring, or sale of all or part of rt333's business, your Personal Data may be transferred to the acquiring entity. You will be notified of any such transfer and the applicable privacy terms before it takes effect.
We may share data where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of rt333, our players, or the public — including for the purposes of fraud investigation, anti-money laundering compliance, or the enforcement of our Terms and Conditions.
ℹ️ Our Commitment: Every third party that receives your Personal Data from rt333 is bound by a written data-processing agreement that prohibits further onward disclosure and requires appropriate security measures to be maintained at all times.
rt333 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our standard retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of Account plus 5 years after closure |
| Financial transaction records | 7 years from the date of each transaction |
| KYC verification documents | Duration of Account plus 5 years after closure |
| Game-play and betting logs | 3 years from the date of the gaming session |
| Customer support communications | 3 years from the date of the interaction |
| Self-exclusion and responsible gaming records | Permanently (to prevent re-registration) |
| Marketing consent and preference records | Until consent is withdrawn, then 1 year for audit purposes |
| Cookies and analytics data | Typically 12–24 months (see Section 9) |
When Personal Data is no longer required and its retention period has expired, we securely delete or anonymise it so that it can no longer be associated with any individual.
rt333 implements a comprehensive suite of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
Despite these measures, no online platform can guarantee absolute security. You play an important role in protecting your own data by maintaining a strong, unique password for your rt333 Account and never sharing your login credentials with any third party. If you suspect your Account has been compromised, contact our support team immediately via live chat.
🔒 Security Tip: Enable two-factor authentication (2FA) in your Account security settings for an additional layer of protection. We strongly recommend using an authenticator app rather than SMS-based verification where available.
rt333 uses cookies and similar tracking technologies to deliver and improve the Platform. When you first visit the Platform, a cookie-consent notice allows you to manage your preferences. The following categories of cookies are in use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, preserve cart/balance state, enable security features | Session / up to 24 hours |
| Functional | Remember language preferences, last-visited game categories, and notification settings | Up to 12 months |
| Analytics | Measure page views, session duration, device types, and navigation paths to improve UX | Up to 24 months |
| Marketing / Targeting | Track referral campaigns and measure the effectiveness of promotional activity | Up to 30 days |
You may disable non-essential cookies at any time through your browser settings or by updating your preferences on the Platform. Please note that disabling strictly necessary cookies may impair core Platform functionality, including the ability to remain logged in or complete financial transactions.
As a data subject, you hold the following rights in respect of your Personal Data held by rt333. To exercise any of these rights, contact our Data Privacy team at the details provided in Section 15.
We will respond to all valid data rights requests within 30 days of receipt. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason. We will not charge a fee for reasonable requests; however, we reserve the right to charge a modest administrative fee for manifestly unfounded or excessive requests.
rt333 strictly prohibits the use of its Platform by anyone under the age of 21 years. We do not knowingly collect Personal Data from individuals below this age threshold. Our registration flow includes a mandatory date-of-birth declaration, and our KYC procedures include documentary age verification for all players prior to the processing of any withdrawal.
If rt333 becomes aware that Personal Data has been collected from a person under 21, we will immediately suspend the associated Account, void any outstanding balances in accordance with our Terms and Conditions, and permanently delete the relevant Personal Data without delay.
If you are a parent or guardian and believe your child has registered an Account on the Platform, please contact us immediately via live chat or email so that we can take appropriate action.
rt333 operates infrastructure that may be hosted across multiple geographic regions. As a result, your Personal Data may be transferred to and processed in countries outside Indonesia. Where such transfers occur, rt333 takes appropriate safeguards to ensure that your data receives a level of protection equivalent to that afforded under applicable data protection principles, including:
By using the Platform, you acknowledge and consent to the transfer of your Personal Data outside Indonesia in accordance with the safeguards described in this Section.
The Platform may contain integrations with or references to third-party services — including game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, Spribe) and payment gateways. These third parties operate under their own independent privacy policies, and rt333 is not responsible for their data practices.
We encourage you to review the privacy policy of any third-party service you interact with in connection with your use of the rt333 Platform. Our Data Processors are contractually obligated to handle your data in accordance with our instructions, but third-party controllers — such as your bank (BCA, BRI, BNI, Mandiri, etc.) or e-wallet provider (OVO, DANA, GoPay) — will process your payment data under their own terms.
rt333 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will update the "Last Updated" date at the top of this page. Where the changes are significant, we will notify registered Players via email or an in-Platform notification ahead of the changes taking effect.
Your continued use of the Platform after any revised Privacy Policy has been published constitutes your acceptance of the updated terms. We encourage you to review this page periodically. If you disagree with any material change, you may close your Account by contacting our support team in accordance with the procedure described in our Terms & Conditions.
If you have any questions about this Privacy Policy, wish to exercise a data right, or wish to raise a complaint about how rt333 has handled your Personal Data, please contact us through the following channels:
All privacy-related enquiries are handled by our dedicated Data Privacy team. We commit to acknowledging receipt of your request within 3 business days and providing a substantive response within 30 days. For complex requests, we may extend this period as described in Section 10.
Our Indonesian-speaking support agents are available around the clock (WIB, UTC+7) and can assist with all privacy and data-related queries in addition to general account support.
ℹ️ Complaints Process: If you are dissatisfied with our response to a privacy complaint, you are entitled to escalate the matter through our formal dispute resolution process, as described in the Governing Law section of our Terms & Conditions. We take all privacy complaints seriously and will investigate each one fully and impartially.
Six core principles guide every decision we make about your personal information — from the moment you register to the day you close your account.
Every byte of data transmitted between your device and the rt333 Platform is protected by 256-bit SSL/TLS encryption — the same standard used by leading international banks. Your financial and identity data is never transmitted in plain text.
Our identity verification process ensures that only the real account holder can access funds and sensitive account functions. KYC documents are stored encrypted and are never shared beyond the verification workflow.
rt333 does not sell, rent, or license your personal data to third-party advertisers or data brokers. The information you share with us is used exclusively to operate the Platform and improve your experience — nothing more.
Access, correct, export, or request deletion of your personal data at any time through our support team. Withdraw marketing consent in seconds. Your data rights are real, enforceable, and honoured within 30 days of any request.
We collect only the data that is genuinely necessary for the purposes described in this Policy. We do not collect data speculatively or "just in case." Every data field on our registration and KYC forms has a defined, documented purpose.
We never hold your data indefinitely. Clear retention schedules govern every data category we process. When the retention period expires, data is securely deleted or irreversibly anonymised — never quietly archived.
Our support team is available 24/7 to address any concern about how your data is handled. You can also review our Terms & Conditions for the full contractual framework, or visit our FAQ for quick answers.